Privacy policy

Braymil operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to securely provide e-commerce services to our customers.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall control with respect to the collection and processing of personal information.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you. This does not include anonymized or de-identified data.

  • Contact Information: Name, billing address, shipping address, phone number, email address.
  • Payment Information: Credit/debit card details, transaction records, payment confirmations.
  • Account Details: Username, password, preferences, order history.
  • Transaction Data: Items viewed, cart activity, purchase history, returns or exchanges.
  • Communication Data: Messages sent to customer support or inquiries.
  • Device Information: IP address, browser type, device identifiers.
  • Usage Data: How you interact with and navigate our website.

How We Collect Information

  • Directly from you when you create an account, place an order, or contact us.
  • Automatically via cookies and similar tracking technologies.
  • From service providers supporting payments, analytics, fulfillment, and hosting.
  • From business partners where legally permitted.

How We Use Your Information

  • Order Processing: To process payments, ship orders, and manage returns.
  • Customer Support: To respond to inquiries and maintain service quality.
  • Personalization: To tailor recommendations and improve user experience.
  • Marketing: To send promotional emails (you may unsubscribe anytime).
  • Fraud Prevention & Security: To detect, prevent, and investigate fraud.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.

Information Sharing

We may share your information with:

  • Shopify (our hosting and e-commerce provider).
  • Payment processors and shipping partners.
  • Marketing and analytics service providers.
  • Legal authorities when required by law.

Shopify Hosting & Data Processing

Our store is powered by Shopify Inc. Shopify processes data to provide secure e-commerce infrastructure.

For more information, please review the Shopify Privacy Policy or visit the Shopify Privacy Portal.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and provide personalized advertising.

You may disable cookies in your browser settings, though this may affect certain website features.

Data Security & Retention

We implement reasonable security measures to protect your information. However, no online system is 100% secure. We retain information only as long as necessary for operational, legal, or compliance purposes.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw marketing consent
  • Request data portability

To exercise your rights, contact us at info@nutribray.com.

Children’s Privacy

Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred and processed outside your country of residence. Where required, appropriate safeguards are implemented in compliance with applicable data protection laws.

Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page along with the revised “Last Updated” date.

Contact Information

If you have questions regarding this Privacy Policy, contact us at:

Braymil
Plot No. 377, Sector 8, IMT Manesar
Gurugram, Haryana 122052, India
Email: info@nutribray.com