At Nutribray Healthcare Private Limited, customer satisfaction is our priority. This Return & Refund Policy explains how returns, exchanges, and refunds are handled for orders placed through our official website.
We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.
To be eligible for a return:
Products that do not meet these conditions may not be eligible for return approval.
To initiate a return, please contact us at info@nutribray.com. Our team will review your request and provide return instructions.
Returns must be sent to the following address:
Nutribray Healthcare Private Limited
Email: info@nutribray.com
Address: IMT, Plot no. 377, Sec-8, Manesar, Gurugram, Haryana 122052, India
Mobile: +91 9217393800
CIN No.: U24290HR2021PTC100232
GST No.: 06AAICN0024C1Z5
Items sent back without prior return approval will not be accepted.
Please inspect your order immediately upon delivery. If the product is defective, damaged, or incorrect, contact us within 48 hours of receiving the item. We will evaluate the issue and provide a suitable resolution.
Certain items cannot be returned due to hygiene and safety reasons, including:
Sale items and gift cards are non-refundable.
The fastest way to receive a replacement is to return the item and place a new order after the return is approved.
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, without providing a reason. The product must be unused and in original condition with proof of purchase.
Once we receive and inspect your return, we will notify you regarding approval status.
If approved, refunds will be processed to your original payment method within 10 business days. Processing time may vary depending on your bank or payment provider.
If more than 15 business days have passed since approval, please contact us at info@nutribray.com.
For additional details, please review our:
